Flagship feature
One link that fills your estimate queue
Every shop gets its own estimate request link. Text it to a customer, post it on your page, put it on a business card — anyone with the link can request work from their phone, and the ticket shows up in your Estimates column ready to price.
From the customer's phone to your board
The customer fills in their name, phone, address, vehicle and what's wrong. The ticket lands in your Estimates column with the customer and vehicle already created in your database — and you get an alert that a new online request came in. Repeat customers are matched by phone number, so their history stays together.
- Copy the link in one tap from your workflow board
- Works from any phone — no app for the customer to install
- Customer and vehicle records created automatically
- New requests are tagged on the board until you open them
Customer's view
Work request
Photos before the car rolls in
Customers can attach up to six photos — the leak on the driveway, the dash light, the dent. You see the problem before you price it, and the photos stay attached to the order.
They can scan their own VIN
The request form decodes a typed VIN — or the customer scans the barcode in the door jamb with their phone camera. Year, make, model, trim and engine fill themselves in, so the vehicle on the ticket is the vehicle in the bay.
The shop knows the second it lands
Every new request emails your shop's notification addresses and posts to the in-app notification center, so the front counter can turn it into an estimate while the customer is still thinking about it.
Notification center
Get your shop's request link
The request link is included in every plan — first month free, then $99 a month. Nothing is charged during your first 30 days.